Return & Refund Policy

At mart-us.store, we want you to have a positive shopping experience. If you receive a product that is damaged or defective, you may request a return within 15 days of delivery.

Return Eligibility

To be eligible for a return:

• The product must arrive damaged or defective.

• You must contact us within 15 days of delivery.

• The product may need to be returned for inspection.

• Please provide your order number and photos of the damaged or defective product.

Return Shipping

Customers are responsible for return shipping costs unless otherwise agreed.

Refunds

Once we receive and inspect the returned product, we will process the applicable refund. Refunds will be issued to the original payment method.

Exchanges

If you receive a damaged or defective product, please contact us as soon as possible. An exchange may be available depending on product availability.

Contact Us

For return or refund questions, please contact us:

Email: mart-us.shop@gmail.com

Please include your order number when contacting us.